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An internet gaming enterprise was able to reward high performers and increase employee engagement scores by 80% using Zaggle Propel

A skill-based gaming company based out of India with a multi-generational workforce. Driving a culture of continuous rewards and recognition was a vital need for them.

B2B Channel Program, Channel Loyalty Program

Problem Statement

The organisation was facing turnover of high performers and a siloed culture in the teams. More than 70% of their employees were in the Gen-Z category and they wanted to drive a culture of high collaboration and inclusion.

Solution

The company used Zaggle Propel to reward their teams and individuals based on customized evaluation criteria on a quarterly basis. The rewards were given based on defined KPIs, looped conditions and customized scoring. Special Achievement badges were utilized to gamify the experience and further motivate employees to achieve desired behaviors.

  • Rewards based on performance with personalised emails
  • Customized Peer badges, Special achievement badges
  • Nomination Based rewards for hierarchical approvals
  • Social timeline feed to recognize just by a click
  • Polls, surveys, announcements all in one platform
  • Metric Based Rewards for different teams
  • Customized landing page with the corporate branding

Outcome

An organisation wide survey was conducted to study the impact of the Zaggle Propel platform and 80% employees felt more engaged in their work. 15% of the average performers moved into the high performer zone of the bell curve with continuous recognition acting as a motivating factor.

Turn around time for reward program implementation

<1 hour

Reduction in Attrition Rate

7%

Increase in compliance w.r.t claims

3%

Increase in Engagement

80 %

Gift vouchers utilised

1500+

Overview

Industry:

Technology & Gaming

No. of Employees:

450

Offered Solutions:

- Peer & Nomination Rewards

- Rewards & Redemption catalogue

- Metric Based Configurator

- Polls, Surveys, Announcements

- Social Timeline Feeds

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Rewards & Recognition, Channel Partner Incentives, Channel partner Loyalty Programs, customer loyalty program, e-loyalty program software, Incentivize Distributors, B2B Channel Program, Influencer Loyalty Program
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